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This warranty does not apply to goods misused or damaged due to accident or improper handling; to goods that have been altered; to goods that have been in excessive contact with harmful substances (i.e., chemicals, oils, solvents, ozonators, etc.); or acts of God.
Returned goods will only be accepted by the following terms:
Goods returned for warranty or repairs must be in a clean condition. DO NOT REMOVE THE INSERTS FROM THE VINYL SHELL, WHEN THE VINYL SHELL DRIES WITHOUT INSERTS INSIDE, IT WILL SHRINK AND THE INSERTS WILL NO LONGER FIT THE VINYL SHELL.
Upon examination of the returned goods, Dorlon will either repair or replace any items that fall under our warranty policy and will be returned to you prepaid using Dorlon's regular carriers. If the items do not fall under our warranty, Dorlon will notify you of the repair charges and the items returned to you collect.
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